Everything Your Agency Needs in One Dashboard
Stop juggling spreadsheets, WhatsApp chats, and paper files. EzUmrah gives you a proper cloud CRM with every module a travel agency needs — from lead capture to departure day. Each module works standalone or seamlessly together as a complete agency management system.
Group Bookings
Manage groups from 1 to 500+ pilgrims. Seat allocation, room sharing, guide assignments, and group-wise invoicing.
- ✓ Add pilgrims individually or bulk upload via CSV
- ✓ Room & seat allocation per pilgrim
- ✓ Group-wise payment tracking and reminders
- ✓ Assign mutawwif and guide to each group
- ✓ Track group status from inquiry to departure
Flight Management
Enter flight details manually or connect via GDS API. Generate PNRs, print tickets, and send e-tickets by email.
- ✓ Manual flight entry & editing
- ✓ PNR & ticket number tracking
- ✓ Auto email e-tickets to pilgrims
- ✓ GDS integration for live flight search
- ✓ Multi-leg and group flight booking support
Hotel Management
Track hotel bookings in Mecca, Medina, and beyond. Room types, check-in/out dates, and proximity to Haram.
- ✓ Hotel database with star ratings
- ✓ Room allocation per pilgrim
- ✓ Distance filter from Haram
- ✓ Check-in/check-out date management
- ✓ Contracted rates and markup tracking
Visa Management
Track visa status for every pilgrim. Upload documents, monitor approvals, and get expiry alerts.
- ✓ Document upload & secure storage
- ✓ Visa status tracking (pending, approved, rejected)
- ✓ Auto reminders for visa expiry
- ✓ Bulk visa document generation
- ✓ Saudi eVisa and Nusuk integration support
Transport & Ziyarat
Manage airport transfers, inter-city buses, and Ziyarat tours. Assign vehicles, drivers, and routes.
- ✓ Vehicle & driver assignment
- ✓ Route planning for Ziyarat tours
- ✓ Pickup time notifications
- ✓ Airport transfer coordination
- ✓ Multi-leg transport scheduling
Documents Vault
Secure cloud storage for passports, IDs, health certs, Mahram docs, and vaccination records.
- ✓ Upload & organize by pilgrim
- ✓ Expiry date alerts for passports & visas
- ✓ Download & print anytime
- ✓ Role-based access control
- ✓ Encrypted storage with audit trail
Quotations & Leads
Capture leads, send professional quotations, track follow-ups, and convert inquiries into confirmed bookings.
- ✓ Lead capture form integration
- ✓ Professional PDF quotation generation
- ✓ Follow-up reminders & task automation
- ✓ Quote open-rate tracking
- ✓ Convert quotes to bookings in one click
Invoicing & Payments
Generate branded invoices, track payments, send reminders, and manage installment plans.
- ✓ Branded invoice generation with your logo
- ✓ Payment tracking & automated reminders
- ✓ Installment plan management
- ✓ Multi-currency invoice support
- ✓ Payment receipt email automation
Tasks & Team
Assign tasks to team members, set deadlines, and track what's done. Never drop the ball on a booking again.
- ✓ Task assignment & deadline tracking
- ✓ Team activity log and audit trail
- ✓ Internal notes & comments per booking
- ✓ Role-based permissions (admin, agent, staff)
- ✓ Daily task summary emails
All 9 modules are included in every plan — from Starter to Enterprise.
See Pricing