Everything You Need to Know About EzUmrah

EzUmrah is a cloud-based CRM software specifically built for travel agencies that manage Umrah, Hajj, and holiday packages. It includes modules for group bookings, flight management, hotel reservations, visa tracking, transport, invoicing, quotations, document vault, and task management — all in one dashboard.

Yes, EzUmrah offers integration with major Global Distribution Systems including Amadeus, Sabre, Galileo, and Travelport. This allows agencies to access real-time flight inventory and pricing directly from their CRM dashboard. GDS integration is available on Agency Pro and Enterprise plans.

Absolutely. EzUmrah includes Hajj-specific features such as quota management, Mina tent allocation, Arafat logistics, and group tracking. It is used by agencies handling hundreds to thousands of pilgrims. The Enterprise plan includes the full Hajj quota management module.

Yes, EzUmrah provides white-label booking portals and mobile apps that can be branded with your agency's logo, colors, and domain. This is available in the Agency Pro and Enterprise plans. Your customers see your brand throughout the booking experience.

EzUmrah offers three plans: Starter at $79/month, Agency Pro at $199/month (most popular), and Enterprise at $499/month. All plans include a 14-day free trial with no credit card required. Annual billing saves 20%. There are no per-booking commissions or setup fees.

Yes. EzTechify offers custom development services to tailor EzUmrah to your unique workflow, build custom travel websites, integrate additional APIs, or create branded mobile apps. Every custom project starts with a discovery call to understand your requirements.

EzUmrah is a globally available cloud platform used by travel agencies worldwide, including the UK, USA, Saudi Arabia, India, Pakistan, Turkey, Malaysia, Indonesia, Egypt, and the UAE. It supports multi-currency invoicing and is accessible worldwide.

Most agencies are up and running in under a day. Sign up takes 2 minutes, account activation takes up to 4 hours (for license verification), and the full setup process — configuring your CRM, importing data, and adding your first pilgrim — takes a few hours. Check our onboarding guide for a detailed walkthrough.

Yes. All data is encrypted with AES-256 at rest and TLS 1.3 in transit. We implement strict access controls, regular security audits, and automated backups. Document vault access is role-based, and we comply with GDPR and applicable local data protection laws.

Yes. There are no long-term contracts. You can cancel your subscription at any time, and it takes effect at the end of your current billing cycle. Upon cancellation, you have 30 days to export your data before it is permanently deleted.

Yes. Starter plans get standard support, Agency Pro gets priority support, and Enterprise gets a dedicated account manager with 24/7 priority support. We also provide a full onboarding guide, help centre with articles, and live walkthroughs for larger teams.

If you need a feature that is not in the standard CRM, our custom development team can build it for you. We've built everything from custom reporting dashboards to full white-label travel websites. Reach out through our contact form to discuss your requirements.